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Refund & Cancellation Policy

Thank you for choosing our services at Bizhelper Software Private Limited. We understand that sometimes circumstances may require you to cancel your order or subscription. We have outlined our cancellation policy below to provide clarity and ensure a fair process for both parties involved.

1. Cancellation Period: You may cancel your order or subscription within 7 days from the date of purchase or activation.

2. Cancellation Requests: To initiate a cancellation, please send an email to helloqrstaff@gmail.com or contact our customer support at +91-9109171245. Please include your order details and reason for cancellation in your request.

3. Refund Eligibility: If your cancellation request is received within the specified cancellation period, you may be eligible for a refund. Refunds are subject to the terms and conditions outlined in our refund policy.

4. Refund Policy: Refunds will be processed according to the following guidelines:
• If the cancellation request is received within the specified cancellation period, you may be eligible for a full or partial refund based on the unused portion of the service.
• Refunds will be issued using the original payment method and will be processed within 15 days of approval.
• Any applicable fees, such as transaction or processing fees, may be deducted from the refund amount.
• Please note that some services or products may be non-refundable, and their eligibility for a refund will be clearly stated at the time of purchase.

5. Cancellation After the Cancellation Period: Cancellation requests received after the specified cancellation period may not be eligible for a refund. However, we will review such requests on a case-by-case basis and determine if any exceptions can be made.

6. Termination of Subscription: For subscription-based services, the cancellation will result in the termination of the subscription at the end of the current billing cycle. You will not be charged for any subsequent billing cycles.

Please note that this cancellation policy applies only to services provided directly by Bizhelper Software Private Limited for the QR Staff app. If you have purchased our services through a third-party vendor or reseller, please refer to their cancellation policy for further guidance.

If you have any questions or concerns regarding our cancellation policy, please don't hesitate to contact our customer support team at +91-9109171245 or via email at helloqrstaff@gmail.com. We will be happy to assist you.